One in two people in employment uses digital technology at work most of the time. This is less often the case for farmers, labourers and craftsmen. On the contrary, managers, supervisors, teleworkers and people working in large companies use digital technology at work more frequently than others. This is also the case for women, even when taking into account the fact that they do not have the same jobs as men. On the other hand, immigrants and people in employment aged 60 or over are less likely to make intensive use of digital technology at work. Compared to the European Union as a whole, workers in France are more likely to make intensive use of digital technology at work. Conversely, the proportion is lower in the countries of the former Eastern bloc (excluding the Baltic States).

Digital technology seems to be a tool that goes hand in hand with oral communication at work, whether within the company or with people outside the company, rather than replacing it. However, even if teleworkers logically make intensive use of digital technology at work, for any given individual characteristics they communicate less orally with their colleagues or with people outside the company than those who do not telework.