Information and Communication Technologies Survey (of households) / ICT

Dernière mise à jour le : 28/12/2016

Présentation de l'opération

Organisme producteur :

Insee. Direction des statistiques démographiques et sociales (DSDS)

Type d'opération :


Objectifs :

The aim of the Information and Communication Technologies (ICT) survey of households is to collect information :

- Describing households' equipment and uses of information and communication technologies (information technology, fixed-line and mobile internet).

This survey thus responds to a European Union request concerning the use of ICT.

Thèmes abordés :

The survey investigates :

- The extent to which households are equipped with microcomputers (desktop computers and laptop computers), internet access (including internet via mobile phone or portable computers like palm or PDA).

- Their uses and frequencies of use and their use of eGovernment and e-commerce.

Every year, the Information and Communication Technologies Survey assesses an item thanks to a specific module :

- In 2009, E-commerce and trust
- In 2010, internet security
- In 2011, people's skills in information technology and internet (“e-skills”) and how they have learned them
- in 2012, the mobile use of the internet
- in 2013, the use of e-Government
- in 2014, the use of Cloud Services
- in 2015, Internet security
- in 2016, confidentiality and protection of privacy
- in 2017, questions on the use of the Internet and the use of e-commerce have been expanded, and an extension is carried out in the DOM which will continue in the second half of the year.

Champ de l'opération

Champ géographique :

Metropolitan France and overseas departments

Champ(s) statistique(s) couvert(s) :

Households in which at least one person is aged 15 or over.

Caractéristiques techniques

Unité statistique enquêtée :


Périodicité de l'opération :


Période et mode de collecte :

The survey is conducted by telephone in April and May of each year. A computer-assisted data collection method (CAPI) is used. In 2008, households that were not registered in the France Telecom directory were interviewed on a face-to-face basis, as part of a supplementary scheme with a methodological purpose.

Since 2010, a supplementary survey by internet and paper enables to cover all the population (see “Sampling plan” ). It replaces the face to face survey conducted in 2008.

Historique :

From 1996 to 2005, the Permanent Living Conditions Survey scheme (EPCV) has provided a yearly measurement of the proportion of households equipped with mobile telephones and microcomputers. Since 1999, it has also tracked the internet access of households.
From 2001, a variable component of the Permanent Living Conditions Survey of households has been implemented : the "New Technologies" Survey. It has enabled to measure the distribution of different types of equipment at household and individual levels.
It has also covered, in a detailed manner, the use of the mobile telephone, Minitel system, microcomputer and internet, when broken down into places of use : home, work and school.
The last survey, conducted in October 2005 as a variable survey of the EPCV scheme, had the more specific aim of detailing the impact of ICTs on the living conditions of households, the skills of individuals (particularly in mobile telephony and the internet) and the sharing of equipment within a household.
In 2005 and 2006, the Household Economic Outlook Survey (CAMME) was used in the framework of "micro-platforms" in which the topic of ICT use was covered.
Since 2007, given the development of new technologies, the household Information and Communication Technologies (ICT) Survey has become an annual stand-alone survey.

Plan de sondage :

From 2007 to 2010 the sampling base consisted of the telephone numbers of subscribers listed in the France Telecom directory.
The following were excluded : households without a telephone, those listed as ex-directory or included on the "liste orange" (anti-canvassing list) and people solely equipped with a GSM telephone (cellular and mobile), or whose line is completely unbundled.
Approximately 7,000 households residing in metropolitan France were surveyed. The survey is also administered by telephone to about 100 households in each French Overseas Department (DOM).
From 2011, the sample of the ICT survey in metropolitan France consists of households taken from the French Local Residence Tax. The survey was conducted according to two modes of collection:
- A sample of households whose phone number is in the directory " white pages" is surveyed by phone.
- a sample of households not present in the "white pages" directory is interviewed by Internet / paper. A mail is sent to the households and they can respond to it either by completing a paper questionnaire or by logging on to a website where the respondent can complete the questionnaire online.
In the DOM, the same protocol was established for Reunion and Martinique in 2011, and Guadeloupe and French Guyana in 2014.
In 2016, the sample for the telephone survey consists of 3,500 households in metropolitan France and a hundred households in the four overseas departments. The sample of the internet / paper survey consists of 22,000 households in metropolitan France and 1,000 households for the four overseas departments.

Autres spécifications :

This survey is consistent with regulation no. 808/2004 adopted on 21 April 2004 by the European Parliament and Council of Ministers concerning the implementation of the eEurope 2005 action plan dedicated to ICTs.
This framework Regulation provides for the conduct of an annual survey, for the purpose of collecting data concerning the equipment and behaviour of households and individuals with regard to information and communication technologies (ICTs).
Each Member State must provide approximately 130 indicators for EUROSTAT.

Voir aussi :