Insee PremièreOne in six people do not use the Internet, more than one in three users lack basic digital skills

Stéphane Legleye, Annaïck Rolland (division Conditions de vie des ménages, Insee)

In 2019, 15% of people aged 15 or over did not use the Internet during the year, while 38% of users lack at least basic digital skills and 2% have no skills. Thus, illectronism, or digital illiteracy, affects 17% of the population. One in four people do not know how to get information and one in five is unable to communicate via the Internet. The oldest, least educated and low-income people, those living alone or as a couple without children or residing in the French overseas departments are the most affected by the lack of equipment and skills.

In France, the overall level of e-skills is similar to the European average.

Insee Première
No 1780
Paru le : Paru le 30/10/2019
Stéphane Legleye, Annaïck Rolland (division Conditions de vie des ménages, Insee)
Insee Première  No 1780 - October 2019