Survey on information and communication technologies (ICT) in business 2021 

Business ICT 2021

Paru le :Paru le19/07/2024

Présentation statistique

Sector coverage

Businesses of the following sectors of NACE rev.2 divisions:

  • manufacturing (section C)

  • electricity, gas, steam and air conditioning supply (section D)

  • water supply; sewerage, waste management and remediation activities (section E)

  • construction (section F)

  • wholesale and retail trade; repair of motor vehicles and motorcycles (section G)

  • transportation and storage (section H)

  • accommodation and food service activities (section I)

  • information and communication (section J)

  • real estate activities (section L)

  • professional, scientific and technical activities (section M)

  • administrative and support service activities (section N)

  • repair of computers and communication equipment (group 951)

Statistical concepts and definitions

The topics covered are: the development of new technologies and the intensity of their use in business; the types of use of ICT (electronic commerce, sharing and exchanging of information and, more generally, relations with the world outside the business); the obstacles and impacts of this dissemination.

Each year, some topics, determined by the annual European regulation for the implementation of the framework regulation, are developed in particular. In 2021: sharing of information electronically within the enterprise, use of cloud computing services, internet of Things, artificial Intelligence.

Statistical unit

Legal unit enterprise

Statistical population

To get closer with concepts used in the European survey, since the survey ICT 2011, the size of the questioned units is not any more measured in number of employees, but in number of occupied persons: the non-salaried persons are included in staff. The survey ICT concerns the companies of at least 10 occupied persons, - what includes in particular the units using 9 employees and whose manager is not salaried - the previous survey on those of at least 10 employees. One of the consequences of this modification on the results is an increase of the influence of the smallest companies.

Since the ICT 2011 survey, the scope has covered businesses with ten employees or more belonging to the following sectors of NACE rev. 2: manufacturing industry (section C), production and distribution of electricity, gas, steam and conditioned air (section D), production and distribution of water, sewerage, waste management and cleanup (section E), the building industry (section F), trade, repair of automobiles and motorcycles (section G), transport and warehousing (section H), accommodation and catering (section I), information and communication (section J), real-estate activities (section L), specialist scientific and technical activities (sectionM), administrative service and support activities (section N), repair of computers and communications equipment (group 95.1).

Since the ICT 2011 survey, the scope doesn't covered financial and insurance societies. The following sectors are excluded :

  • other monetary intermediations and other distributions of credit (classes 64.19 and 64.92),

  • insurance and re-insurance (groups 65.1 and 65.2),

  • auxiliary financial service activities, excluding insurance, pension funds and financial market administration (classes 66.12 and 66.19).