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Innovation

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Definition

The latest version of the Oslo Manual defines four categories of innovations :

- products or services (for a commercial or service company) : creation of a new product or a new commercial offering or service ;
- processes: implementation of new techniques for the production of goods or of services ;
- organisation: quality circles are an example of this ;
- marketing: for example, franchising or promotion on the internet.

Note

Innovations realized by French companies are the object of declension at the national level of the Community Innovation Survey (CIS).